Junior User Experience Consultant Rippleffect, Liverpool Key clients included:, Unilever, Visa, O2, Bosch, Nobia, EE, BBC, Vodafone, FT.com, News UK, Adidas Group. This included providing insight and customer-focused solutions during the innovation and ideation phase as well as the design phase and for post-launch products.
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Conducted research, finding the best design solutions across multiple channels and touch-points (web, mobile, tablet, TV, messaging, software and retail). Provided UX design consultation and project management support to high profile clients across sectors. User Experience Consultant Amberlight Partners Ltd, London
Undertook projects assessing and developing ideas that could help reinvent the BBC for a new generation of viewers, listeners and users.
Selected to work closely alongside the Executive Committee to help inform their thinking and to challenge them to consider alternative strategic options. Member - Next Generation Committee BBC, London The role also involved collaborating with other products on common research objectives. Shaped the product strategy by planning, organising, running and presenting UX research to stakeholders from across the business. Led research in several high-profile products such as News, Weather and myBBC. Senior Human-Computer Interaction Specialist BBC, London Headed up research across a wide range of products and platforms, from discovery through to delivery with overall accountability for the definition, design, and documentation of a research strategy across all digital channels. UX Research Manager British Airways, LondonĬreative and managerial leadership of the UX research team. It is the future.”ĭavid Feuga, ITW-GSE’s sales director, Middle East & Africa.Professional Experience Lead UX Researcher Mendix, Amsterdamĭefining the strategic role of research at Mendix by collaborating with service designers and data analysts to grow our insights capabilities and shaping research operations. Some manufacturers are showing strong leadership in development, and in calling for a halt to the use of fossil burning equipment, which is welcomed by the main players here. There is a both the desire and awareness, and the technology is there. It relies on the international market, so flight bans and quarantine have a major impact on performance.”Īlthough things have slowed at the moment, Feuga believes that it is only temporary.
The Middle East region is not driven by its domestic market. Before COVID there was a positive push towards greener equipment, but with ground handling income dropping and the oil price much lower here than in Europe, that has slowed. Here, companies recognise the problem and they are open to our solutions, but the balance between long-term expenditure and capital holdings is more difficult. “In Europe, the airport operators were given incentives by the governments to become more green. He said: “We know that the industry welcomes the initiative, but the capital investment is tough at the moment. David Feuga, Sales Director, Middle East & Africa, ITW-GSE, said: “We continue to promote our green technology to push companies out of fossil burning equipment and replace it with sustainable battery powered alternatives.”įeuga does recognise that the current situation has perhaps put sustainability on the back burner for many ground handlers in the GCC.
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